Privacy Policy
Last Updated: April 2026
At Liberty Link, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the “Platform”).
By using the Platform, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect the following types of information:
Personal Information
- • Name, date of birth, gender, and contact details (email, phone number, address)
- • Government-issued identity documents for KYC
- • Bank account details and payment instrument information
- • Employment or business details
Usage and Technical Information
- • Device information (IP address, device type, operating system)
- • Location data (with your permission)
- • App usage patterns, transaction history, and spending behavior
- • Cookies and similar tracking technologies
Information from Third Parties
- • Data received from our banking and payment partners
- • Information from identity verification services
How We Use Your Information
We use your information to:
- • Provide, maintain, and improve our services
- • Complete KYC and onboarding as required by law
- • Process transactions and issue/manage cards
- • Send important notifications and transaction alerts
- • Personalize your experience and offer relevant rewards
- • Detect and prevent fraud, money laundering, and security risks
- • Comply with legal and regulatory obligations (RBI, FIU-IND, etc.)
- • Communicate with you regarding updates, support, and promotions (with your consent where required)
Sharing of Information
We may share your information with:
- • Licensed banking and payment partners who provide the underlying financial services
- • Regulatory authorities as required by law
- • Service providers who assist us with hosting, analytics, fraud detection, and customer support (under strict confidentiality agreements)
- • Third parties only with your explicit consent (e.g., for rewards or marketing)
We do not sell your personal data to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- • Encryption of sensitive data
- • Secure servers and access controls
- • Regular security audits
- • Real-time fraud monitoring
However, no system is completely secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. Once no longer needed, we securely delete or anonymize your data.
Your Rights
You have the right to:
- • Encryption of sensitive data
- • Secure servers and access controls
- • Regular security audits
- • Real-time fraud monitoring
To exercise these rights, contact us at the details provided below.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser or app settings.
International Transfers
Your data may be processed in India or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.
Children’s Privacy
Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect data from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via the Platform or email. Continued use after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: Email: privacy@libertylink.com