Support

Last Updated: April 2026

How to Contact Support

Email Support
Phone Support
  • • Consumer Helpline: [Insert Toll-Free Number] (Available 9 AM – 9 PM IST)
  • • Business Helpline: [Insert Number] (Priority support during business hours)
Support Timelines
  • • In-app chat: Usually replied within minutes (during business hours)
  • • Email queries: We aim to respond within 24–48 hours
  • • Urgent issues (fraud, card blocking): Immediate attention via app or phone
Common Support Topics
  • • Corporate card issuance and limits
  • • Team expense management & approvals
  • • Reconciliation and reporting issues
  • • API integration support
  • • Bulk card management
  • • Account setup and onboarding assistance
  • • Dedicated relationship manager queries
Grievance Redressal

If your issue is not resolved satisfactorily within 30 days, you may escalate it to our Grievance Redressal Officer:

Grievance Officer Email: grievance@libertylink.com

Business Support Advantage Enterprise users get a dedicated Account Manager and priority support with faster resolution times.

Need Immediate Help? Use the in-app chat for the fastest response or email us at support@libertylink.com

We value your time and are committed to resolving your queries quickly and efficiently.